Shipping policy

Thank you for purchasing our Products. TENX values your business and always attempts to provide you with Premium Products and the very best quality of service.  By purchasing our Products you agree to the Terms and Conditions, available at https://tt.bagatt.in/pages/terms-conditions and Privacy Policy available at https://tt.bagatt.in/policies/privacy-policy.

ORDER PROCESSING TIME.

All orders placed on this website before 12 pm from Monday to Saturday will be packed and dispatched on the same day by us. If you place an order after 12 pm, we will dispatch it on the next working day and ensure that you receive your product promptly. Please note that weekends and holidays may affect the processing time.

 SHIPPING METHOD.

We offer various shipping methods to provide flexibility and convenience for You. These options may include standard shipping, express shipping, or other available methods. The estimated delivery time and cost will vary depending on the selected shipping method and the destination.

 DELIVERY TIMEFRAME

We will make reasonable efforts to ensure that all products ordered by You on this website are delivered within the stipulated time frames mentioned during the checkout process.

We Will ensure that orders placed by you are delivered within 7 to 10 business days, subject to your location. However, this is an estimated timeframe and may be subject to unforeseen delays caused by factors beyond our control, such as transportation disruptions, natural disasters or strikes. We will make every effort to ensure timely delivery.

TRACKING ORDER

We want you to know where your order is at all times. That’s why we provide you tracking number or a link to track your package.  You will receive an Email or SMS with the tracking details of your order once it is dispatched you can use the tracking number to track the status and location of your order on the website and the estimated delivery date.

SHIPPING UPDATES AND NOTIFICATIONS.

We will inform you about your shipment status through email or other provided contact information. You will receive notifications regarding the order confirmation, shipment tracking updates, and any significant changes to the delivery timeframe.

LOST OR DAMAGED PACKAGES.

 If your Product is lost or damaged during transit, please contact our customer support immediately at customercare@bagatt.in. We will work closely with the shipping carrier to initiate an investigation and resolve the issue promptly.

ADDRESS ACCURACY.

We request you ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for delays or failed deliveries due to incorrect or incomplete addresses.

 SHIPPING COSTS.

The shipping cost for the Product will be calculated based on various factors, including the shipping method selected, the destination, and the weight or dimensions of the package. The shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your order.

Please note that this Shipping Policy is subject to change, and any updates or modifications will be communicated on our website.